Shyam Krishnan

About Shyam Krishnan

With over 10 years of experience in experience design, I am passionate about creating digital products and services that are useful, delightful, and accessible. I have collaborated with leading worldwide brands in different domains across the United States, Asia, Europe, and Australia, delivering high-quality designs that meet user needs and business goals.As a Senior Experience Designer L2 at Publicis Sapient, I lead the interaction design team for various web and mobile. I work closely with scriptwriters, business teams, and developers to conceptualise, storyboard, prototype, and test design solutions. I also create engaging product explainer videos and video prototypes for user research. I leverage my graphic, web, and user interface design skills to create captivating and coherent visual experiences.

Experience

1. Senior Experience Designer L2

   Publicis Sapient

   Oct 2021 — Present · Bengaluru, IN

   Architecting a modernised financial platform for a London‑based banking leader, redesigning broker onboarding and loan pre‑approval flows to cut approval timelines and drop off rates by 50%(from 14 to 7 days) by Q3 2025 through AI-optimised UX strategies.• Led an 8‑person R&D team to deploy a Generative AI‑powered chatbot to be used by call center agents, achieving a 79% reduction in response times and a 220% increase in first‑contact resolution for a telecommunication giant in the USA.• Managed a 5‑member cross‑functional team to deliver 95% of UX/UI/ motion design deliverables for a wearable device for kids, ahead of schedule for a major telecom client, resulting in a 60% increase in pre‑sales.• Established design system components and accessibility guidelines used across multiple enterprise products, ensuring consistent brand experience, faster development cycles and AI Adaptation.

Education

• Sobhana Eng.Med.School

  SSLC, High School

  2006 — 2007

• Image Collage of Animation and Technology (iCAT)

  Bachelor's degree, Multimedia

  2009 — 2012

• Model Technical Higher Secondary School

  THSSLC, Higher Secondary Certificate Programs

  2007 — 2009

• ICAT

  Bachelor of Science, Animation, Interactive Technology, Video Graphics and Special Effects

Skills

• Html5
• Css
• Flash
• Soundbooth
• Sound Editing
• Web Design
• Adobe Creative Suite
• Discreet Combustion
• Illustration
• Drawing
• Typography
• Web Development
• Customer Service
• Dreamweaver
• Illustrator
• Html
• Adobe Illustrator
• Animation
• User Interface Design
• Outlook
• Css3
• Maya
• Microsoft Office
• Mobile Applications
• Teaching
• Premiere
• Motion Control
• After Effects
• Motion Graphics
• Photoshop
• Indesign
• Powerpoint
• Microsoft Excel
• Html 5
• Adobe Audition
• User Experience Design
• Final Cut Pro
• Interaction Design
• Windows
• Microsoft Word