Shyam Gourisetty
Group Director, Software Engineering @Walmart Global Tech
- Role
- Group Director, Software Engineering at Walmart Global Tech
- Location
- Sunnyvale, CA, US
- LinkedIn followers
- 500 followers
About Shyam Gourisetty
Technology executive with 20+ years leading large, high-performing engineering organizations across commerce, marketplaces, and fulfillment, now focused on building data and AI-driven products that transform operationally intensive, regulated domains. Known for defining and executing bold multi-year technical visions, tightly aligning technology strategy with business goals, and scaling organizations of 100-600 while improving reliability, speed of delivery, and customer experience. Recent work includes launching agentic AI and ML/NLP platforms, modernizing legacy stacks into cloud-native, microservices and event-driven architectures. Proven experience leading complex turnarounds centered on operational excellence, disciplined execution, and team health.
Experience
Group Director, Software Engineering
Oct 2021 — Present · Sunnyvale, CA, US
Leading technology strategy for seller fulfillment, cross-border trade, and marketplace pricing platforms supporting global markets, with a strong emphasis on AI-driven decision systems and autonomy-like optimization at scale.Transformed competitive intelligence into an agentic AI–powered SaaS platform on massive datasets, enabling deep competition insights as self-service across multiple international markets.Automated marketplace sellers’ shipping settings and delivery promise calculations using data science models on carrier transit time and fulfillment lag, significantly improving on-time delivery for third-party sellers.Reduced human-in-the-loop validation testing by deploying ML models that mimic human annotation and labeling, increasing test coverage and quality in first-party and third-party assortment and pricing.Improved data freshness in market competition data by replacing heuristic solutions with reinforcement learning algorithms and automated tooling.Hand-picked by executive leadership to lead a highly accelerated roadmap to bolster marketplace price competitiveness, coordinating product, science, and engineering teams across multiple geographies.Established a new cross-border trade business channel with fully automated cross‑listing, compliance, and fulfillment flows for marketplace sellers, scaling to significant global volume within a year.Led technology growth strategy for membership and purchase experience; accountable for a large-scale global team (500+) building best‑in‑class checkout systems driving $80B+ enterprise revenue.
Education
altMBA
Leadership Program
2019 — 2019
Chaitanya Bharathi Institute of Technology
B. E, Civil Engineering
1992 — 1996
Skills
- Hibernate
- Service-Oriented Architecture (Soa)
- E-Commerce
- Turnaround Strategy
- Rest
- Application Architecture
- Architecture
- Lean Software Development
- Executive Leadership
- Strategic Planning
- Agile
- Supply Chain Management
- System Architecture
- Cross-Functional Team Leadership
- Spring Framework
- Software Development
- Restful Architecture
- Scrum
- Spring
- Hbase
- Integration
- Digital Transformation
- Platform Architecture
- Java
- Platform Integration
- Technology Management
- Big Data
- Node.js
- Distributed Systems
- Order Fulfillment
- Agile Methodologies
- Unix
- Microservices
- Management
- Soa
- Product Development
- Multi-Channel Retail
- Web Applications
- Java Enterprise Edition
- Enterprise Software
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