Shyam D. Thakkar
Global Transformation Leader | ISB GMP | UT Austin – PG in Data Science & Business Analytics | Lean Six Sigma Master Black Belt | PMP | COPC RC | Delivering Operational Excellence & Change at Scale
- Role
- Senior Director - Organizational Excellence at Sutherland
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Shyam D. Thakkar
A results-driven transformation leader with 23+ years of international BPO experience…
Experience
Senior Director - Organizational Excellence
Jul 2021 — Present · Mumbai, IN
Education
University of Mumbai
Bachelor’s Degree
1997 — 2000
Mumbai Educational Trust, MET League of Colleges
Post Graduate Diploma
2001 — 2001
The University of Texas at Austin
Post Graduate Program in Data Science & Business Analytics
2019 — 2022
Indian School of Business
General Management Programme
2024 — 2025
Great Lakes Institute of Management
Post Graduate Program in Data Science & Business Analytics
2019 — 2022
Hansraj Morarji Public School
High School
1988 — 1995
Skills
- Process Analysis
- People Management
- Business Process Re-Engineering
- Stakeholder Mapping
- Lean Tools
- Project Management
- Six Thinking Hats
- Prince2
- Cross-Functional Team Leadership
- Operations Management
- Business Analysis
- Data Analysis
- Six Sigma
- Training
- Performance Management
- Employee Training
- Transition Management
- Process Review
- Stakeholder Management
- Financial Analysis
- Internal Audit
- Quality Control
- Quality Assurance
- Kaizen
- Lean Six Sigma
- Prince Practitioner
- Onsite-Offshore Co-Ordination
- Process Redesign
- Stakeholder Analysis
- Team Management
- Cxo Level Engagement
- External Audit
- Black Belt
- Change Management
- Continuous Improvement
- Operational Excellence
- Process Excellence
- Copc Registered Coordinator
- Quality Management
- Lean Thinking
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