Shyamal Modak
Ex-Sales Manager at Thrillophilia.com ||Hospitality & Travel Sales |Driving Revenue & Curating Memorable Travel Experiences
- Role
- Sales Manager at Thrillophilia.com
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Shyamal Modak
I am a results-driven Sales & Tourism Professional with 4+ years of experience in sales, business development, operations, and customer engagement in the travel, tourism, and hospitality industry. Currently working as a Sales Manager at Thrillophilia, I manage teams, drive regional sales, and create memorable travel experiences for thousands of travelers.With a B.Sc. in Airlines, Tourism & Hospitality Management and an MBA in Tourism & Hospitality, I bring both academic knowledge and hands-on expertise. My career journey has taken me from selling treks to managing multi-regional operations—including sales, inventory, and departures—giving me a 360° understanding of the industry.Key Skills & Expertise:Sales & Business Development (Domestic & International Markets)Lead Generation, Funnel Management & Revenue GrowthCustomer Relationship Management Tourism Operations, Planning & ExecutionTeam Leadership, Training & Performance ManagementMarket Research & Competitive AnalysisNegotiation & Closing High-Value DealsStrategic Planning & Target AchievementVendor Management & ContractingTravel Itinerary Designing & Package CustomizationInventory Planning & Departure ManagementCross-Functional Collaboration (Sales, Marketing & Operations)Strong Communication: Fluent in English, Hindi, Nepali & BengaliI am passionate about connecting people with travel experiences that inspire, and I thrive on challenges that allow me to grow while delivering results.
Experience
Sales Manager
Apr 2024 — Present · Jaipur, IN
Results-driven Sales Manager with proven experience leading teams of 20+ professionals across diverse regions, including Himalayan treks, Kerala, South India tours, Ladakh, and short-haul international destinations such as Thailand. Expert in driving revenue growth through strategic sales planning, seasonal targeting, and category development. Skilled in hiring, training, and mentoring high-performing teams, implementing and optimizing CRM tools, analyzing data and customer feedback, and executing marketing initiatives. Adept at escalation management, roster planning, and improving lead quality to consistently exceed business targets.Key Skills Multi-Region Sales Strategy & ExecutionTeam Leadership & Performance ManagementCRM Implementation & Process OptimizationData Analysis & ReportingRevenue Forecasting & Target PlanningCategory & Product DevelopmentMarketing Requirement Planning & ExecutionLead Quality & Conversion OptimizationSales Funnel Management & Pipeline OptimizationCustomer Relationship Management & RetentionTerritory & Regional Expansion PlanningNegotiation & Closing High-Value DealsDigital Sales Enablement & AutomationMarket Research & Competitive AnalysisVendor Management & ContractingStrategic Thinking & Decision MakingTeam Building & MentorshipProblem Solving & Conflict ResolutionCommunication & Relationship ManagementAdaptability & Process ImprovementTime Management & Prioritization
Education
CT Institute of Hotel Management and Catering Technology
Airlines Tourism and Hospitality Management, Tourism and Travel Services Management
2017 — 2020
D.A.V. Public School, South Sikkim
High School, Humanities(Arts)
2015 — 2016
D.A.V. Public School, South Sikkim
Intermediate
2014 — 2015
Lovely Professional University, Phagwara, Punjab
MBA , Tourism and Hospitality
2020 — 2022
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