Shyamali Singh

Senior Manager- Human Resource @Rapido

Bengaluru, IN

Human Resource Business Partner Lead:• Aligned HR practices with business goals to drive organizational success.• Conducted 1:1s to address work-life balance, career aspirations, and performance feedback.• Designed retention plans using sentiment analysis, including leadership programs, ESOPs, and tailored actions.• Spearheaded engagement initiatives such as health checkups, team-building events, and informal activities to boost morale.• Derived actionable insights from mNPS/eNPS surveys and implemented development programs for low-scoring managers.• Managed the employee lifecycle, ensuring seamless onboarding, engagement, and exit processes.• Developed skill matrices, promotion frameworks, and training pathways to enhance talent development and internal mobility.• Resolved inter-departmental conflicts through structured dialogues and offsite programs.• Fostered cross-functional collaboration across Product, Operations, and Engineering teams to drive actionable outcomes.Talent Acquisition Lead• Spearheaded the engineering hiring process, enhancing efficiency and team quality while mentoring junior team members.• Standardized job descriptions with a structured evaluation framework, improving role clarity across the organization.• Created candidate, recruiter, and interviewer handbooks, streamlining the interview process and elevating the candidate experience.• Designed a feedback mechanism to address candidate concerns and proactively resolve negative feedback.• Partnered with the CHRO and stakeholders to tackle hiring challenges, implementing solutions that improved recruitment outcomes.

PGDIM Xavier Institute of Social Service

Degree / Diploma, Information Management

DAV JVM

C.B.S.E, 10th

Nirmala College Ranchi University

B.A; Science, Computers; Biology,Physics, Chemistry