Shyamalee Bhand

About Shyamalee Bhand

A versatile professional having around two decades of profound experience in Software Testing, Service Delivery, Project Management in an organization of high repute with a strong focus on operational excellence. • During pandemic, in HSB I was able to deliver 80% of the solution in 2 years with a team of 60 FTE which was phenomenal as it was not the case in previous year and post pandemic when I was handling J&J I was able to increase headcount by 30% and revenue by 20%. • Awarded as Capgemini Envoy award in 5 years’ time. I am specialized in software testing across the board. • I presented my paper “Metrics in the Testing process” at ExpoQA conference, Madrid Spain in 2008. My paper “Aligning Testing with Org Goals” was selected for QA & Test conference in 2010 which was held in Barcelona, Spain. • My professional association includes working in diverse culture clients from USA, UK and Europe.

Experience

1. Vendor Management and Third-party Management Customer

   Capgemini

   Jun 2023 — Present · Mumbai, IN

   Lead Testing services with organization knowledge and skills, in alignment with Centrica standard policies and procedures.• Overall accountability of application end-to-end support • Perform assessments of demand and partners with specialists/analysis to deliver estimates and quotes for Testing service(s) to the customer.• Vendor Management – aligning with third party vendors for integrate solutions. • Oversee the work of vendor resources throughout a project.• Plan and get improvement plans and/or run service improvement initiatives.• Alignment with Compliance process within Centrica

Education

• Nagpur University

  M.Sc, Statistics

  1985 — 1990