Shyam Adhikary

Managing Partner - Technology Group, Strengthscape

Role
Client Service Manager at Logica
Location
Bengaluru, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Shyam Adhikary

An experienced IT Leader in Application Development / Management stream in Global Service Delivery, CGI, Bangalore. Responsible and leading multiple ADM engagements for global customers using blended delivery model. Have lead initiative to define IT road map in tune with the business vision, strategy & objectives of the organization. Have experience in defining IT Operating model using IT4IT value chain & leveraging SFIA framework (Skills for the Information Age). Have extensive experience in leading transformation initiatives, involving architecture, delivery/sourcing modelling, organizational change management. Have experience in establishing engagement governance models, delivery teams, SLA / KPIs, financial & management reporting mechanisms for large multi year annuity engagements. Have good experience in the business development & pre sales activities and have worked very closely with the multi - cultural Sales & Marketing team for various global engagements. Have hands-on experience in working for large outsourcing bids during the sales cycle, due diligence / BAFO phase & transition phase on the successful conclusion of the bid. Specialties: Architecture / IT Road map / IT Operating model, Service delivery management, Transformation / Transition management, Blended delivery project management, Pre sales / Business development support

Experience

  1. Client Service Manager

    Logica

    Jan 2007 — Present · Bangalore, IN

Education

  • Motilal Nehru National Institute Of Technology

    Bachelor of Engineering, Computer Science

    1981 — 1985

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Shyam Adhikary — Client Service Manager at Logica in Bengaluru, IN | Unifers