Shyam Sridhar
Director-Operations and Program Management@Amazon | ex: TCS, Citigroup
- Role
- Director, Operations and Program Management at Amazon
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Shyam Sridhar
Strategic and hands-on leader with over two decades of experience in setting up and leading large scale technology driven program and operations teams across BFSI (Banking Financial Services and Insurance), eCommerce and Digital Content domains. Exposure to wide range of products including Lending (Personal/Mortgage/Lending against Equity), Securitisation, Microfinance, ATM operations, CASA (Current/Savings accounts), Fixed Deposits, Demat operations, Digital content (ebooks, mp3, Apps etc) and Alexa (Machine Learning/Artificial Intelligence/Large Language Models) based voice assistant).Specialties: Global Operations and Program management, People Leadership, Business Process Outsourcing and Offshoring, Operations Excellence through process and systems re-engineering (Certified Green Belt), Reconciliations, Operations and financial planning, Audit & Risk management covering Business Continuity, Financial risk, Compliance risk, Data Privacy risk and handling multiple audits like ISO, COPC etc and Compliance/Regulatory audits like RBI, NSDL and SEBI.
Experience
Director, Operations and Program Management
Apr 2025 — Present · Chennai, IN
Leading global operations and programs for emerging technology (GenAI/Agentic AI) products across multiple business lines like Alexa, Rufus, Core Search and Off Amazon Brand Shopping.
Education
Madurai Kamaraj University
MBA, Finance & Systems
2000 — 2003
University of Madras
B.Com, Commerce, Accountancy, Economics
1994 — 1997
XLRI Jamshedpur
PGCBM, General Management
2010 — 2011
Skills
- Six Sigma
- Operations Management
- Business Process Re-Engineering
- Operational Risk Management
- Transition Management
- Retail Banking
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.