Shyam Mishra
Assistant Manager @Think Biz Solutions
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WORK HISTORY
Assistant Manager @Think Biz Solutions
Delhi, IN
Expert in SEO,SMO,PPC, Facebook Ad,Website Development & Design.Determine and define project scope and objectives.Predict resources needed to reach objectives and manage resources in an effective and efficient manner.Prepare budget based on scope of work and resource requirements.Track project costs in order to meet budget.Develop and manage a detailed project schedule and work plan.Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.Utilize industry best practices, techniques, and standards throughout entire project execution.Monitor progress and make adjustments as needed.Measure project performance to identify areas for improvement.Interact with clients and build relationships with them while ensuring their needs are being met.Mastermind creative ways to deliver an exceptional client experience.Resolve complex client problems or disputes in a professional manner.Coach and support team members to help them meet departmental goals.Keep records and documentation of client interactions.Create monthly and quarterly departmental reports to determine whether KPIs are being met and where there is room for improvement.
EDUCATION
University of Allahabad
Master of Computer Applications - MCA, Computer Science
University of Allahabad
BCA -Bachelor of Computer Application, Computer and Information Sciences and Support Services
University of Allahabad
Post Graduate Diploma in Computer Application-PGDCA, Computer Science
ABOUT SHYAM MISHRA
5+ years of experience in technology products and services, 1+ years of experience of telecom and team management.Competencies to sell services: SEO, SMO, PPC, Social media campaign set up, Digital Marketing, websites designing & development, creative writing, blogs writing and business analysis.Client Support: Provide support through email, Skype, direct call and with additional client feasible means of communication.Key qualities: Maintaining a mutual business relationship with the clients to drive long term business relationship, client retaining, B2B & B2C client handling, preparing Search Engine Marketing Plans Operational strategies and ROI management etc.
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