Shyam Kumar Shukla

Senior Manager @Worldwide Logistics Group

Delhi, IN

Working with Worldwide Logistics Pvt. Ltd. New Delhi as Senior Manager – Operations since February 2025 Leading a team of 10 professionals across Ocean Export Operations, Customer Service (CS), and Documentation departments. Responsible for end-to-end operational execution, client coordination, and process optimization. Directly reporting to the Managing Director with regular analytical assessments, forecasting of inward and outward funds, and addressing high-level client escalations independently. Actively engaged in customer relationship management, process automation, and strategic planning for continuous operational improvement.