Shyam Kumar S.

About Shyam Kumar S.

Currently working as the Chief Executive Officer - Inverted Coconut Pvt LtdFounding Speeki Ai Language Academy our dream start-up. Building the company from the ideation stage. Part of a great visionary leadership team. Strategic planning and team building. Product Innovation. Business development and Financial management. Culture cultivation. Road map to a unicorn journey.Previously worked as the Chief Executive Officer of Eduflair Learning Solutions Pvt LtdHandled the 360° Operations of the company.Overall Business Development, Team building, ERP, All Departments, Expansion, Planning & Business R&D, Eduflair Global Institute of Foreign Languages, Study Abroad all around the world. previously Experienced as Chief Executive Officer at e-friend Learning App.Headed all departmental Heads of the company. Team building, CRM implementation, Sales strategy development, Training Management, Quality and Brand guidelines, Marketing Plan development, Academic development, R&D, Overall Business Growth Talent acquisition. Hiring and setting up a huge team of Academic Counsellors, Sales Managers (SM), Business Development Manager (BDM), Marketing Manager, Inhouse tech team and BPO team. Mentor Team, Faculty Team, Academic team. Content creators.Previously experienced as Sales Head of Outclass E-learning Platform(Asiaville Interactive Pvt Ltd). Managing a team of 5 Sales Managers and 50 Sales Associates.Built-in Sales strategy for Outclass. Pricing the products, Launching the website, setting up a Huge sales team, Heading the training of the entire Associates Team. Ensuring Monthly targets. Building performance metrics for the teamExperienced Former Sr. Operations Manager at UberEats in Kerala region and skills in managing different teams, recruiting staffs, day to day office administration and all operations (technical and non technical related to food delivery App Industry),Joined UberEats as an Operations Manager in 2018, after 6 months got promoted as an Sr. Operations ManagerTo handle Uber partner\'s queries escalations, manage different team, guaranteed smooth operations of 2 cites, Trivandrum & Kollam. played the Lead role in Launching UberEats in a new city (Kollam) and captured the market.(Even being a late commer than other food delivery apps in the city)Also previously experienced as Academic Manager and faculty in various civil service academies in kerala.Learning Passionate, Mentorship, Leadership, People Managing, System Implementation, Team Player.

Experience

1. Director

   Efriendapp

   Jan 2023 — Present · Kerala, IN

Education

• University of Kerala

  Master of Public Administration - MA, Public Administration

  2014 — 2016

• Sree Narayana College, Kollam

  Bachelor of Science - BS, Chemistry

  2010 — 2013