Shyam K.

Lead Specialist Operations @CAMS Limited

Chennai, IN
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WORK HISTORY

Feb 2025 — Present

Lead Specialist Operations @CAMS Limited

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Chennai, IN

Mutual fund Operations Lead backend customer service operations across Kotak, Jio BlackRock & Shriram Mutual Funds, ensuring accurate transaction processing within T+1 turnaround timelines.Streamlined operations by identifying process gaps, resolving systemic bugs, and implementing scalable efficiency solutions, improving workflow performanceActed as a strategic liaison between CAMS & AMC teams, fostering collaboration to eliminate service bottlenecks and enhance operational delivery.Recognized by AVP for exceptional performance; advanced to directly support the Deputy Unit Head in driving key strategic initiatives.Successfully managed complex escalations & high-impact service requests, ensuring smooth investor servicing and regulatory compliance.Drove end-to-end process excellence across multiple mutual fund units, improving turnaround time and ensuring seamless customer service.

EDUCATION

2019 — 2022

Ramakrishna Mission Vivekananda College

Bachelor of Commerce - BCom

2022 — 2024

Pondicherry University

Master of Business Administration - Executive MBA

ABOUT SHYAM K.

Lead Specialist at CAMS

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Shyam K. — Lead Specialist Operations at CAMS Limited in Chennai, IN | Unifers