Sam Bala
Vice President, Customer Success & Services @MetricStream
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WORK HISTORY
Vice President, Customer Success & Services @MetricStream
US
EDUCATION
Birla Institute of Technology and Science, Pilani
Bachelors in Engineering, Electrical and Electronics Engineering
Birla Institute of Technology and Science, Pilani
Bachelors, Electrical and Electronics Engineering
Anna University Chennai
MBA, Information Technology
SKILLS
ABOUT SAM BALA
As the VP of Customer Success and Services at MetricStream, I lead a team of professionals who deliver mission-critical cloud solutions for enterprise risk, compliance, and governance. With over 20 years of IT experience, I have successfully executed projects of varying sizes and complexity across multiple domains and industries, using agile frameworks and best practices.My core competencies include customer relationship management, consulting, software development, system integration, data management, and technical leadership. I have extensive CRM domain expertise, with over 100 implementations worldwide, and multiple certifications from Oracle, Siebel, and Microsoft. I am passionate about enabling and empowering customers to achieve their business objectives and maximize their value from MetricStream products and services.
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