Shweta S.

Cloud Solutions Engineer @Skytap

New York, NY, US

EMAILS

[email protected]

MOBILE NUMBERS

+19•••••••80

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WORK HISTORY

Jul 2018 — Present

Cloud Solutions Engineer @Skytap

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Manage customer delivery of cloud-based training and demo solution. Oversee end to end customer onboarding, implement product customizations and deliver in-depth technical product training to users. Project manage new releases, apply product expertise and customer intelligence towards identifying and prioritizing deliverables. Design and build new features. Perform advanced-level technical issue analysis and implement fixes. Create and streamline internal processes to reduce frequency and severity of issues. Work with cross-functional teams to grow customer engagement and help close new deals.

EDUCATION

N/A

Manipal Institute of Technology

Bachelor of Engineering, Electronics and Communication Engineering

N/A

Columbia Engineering

Master of Science, Electrical Engineering

SKILLS

Training & DevelopmentMicrosoft ExcelSalesforceLeadershipLinuxSecurityOperating SystemsSalesforce.comDatabasesSolution ImplementationProduct ManagementProfessional ServicesTechnical WritingCustomer Relationship Management (Crm)IntegrationSoftware DevelopmentStrategyAnalysisData AnalysisLeadership AccountabilityProcess ImprovementProblem SolvingC++Technical SupportBusiness AnalysisPeople ManagementManagementWindowsPre-SalesProject ManagementCompetitive AnalysisXmlTeamworkSoftware Project ManagementCrmTeam ManagementSales Engineering

ABOUT SHWETA S.

Cloud Solutions Engineer at Skytap

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