Shweta Jaiswal

About Shweta Jaiswal

Technical Program Manager with 10+ years of experience delivering complex, cross-functional technology programs across global enterprises.I specialize in leading large-scale platform migrations, enterprise collaboration modernization, and infrastructure integration programs, working closely with engineering, IT, security, vendors, and business stakeholders.My experience includes owning end-to-end delivery of global technical programs such as enterprise SaaS rollouts, identity and authentication initiatives, collaboration platform migrations, and large vendor-led sourcing programs. I have led programs impacting users, managed multi-vendor ecosystems, and driven governance models focused on scalability, reliability, security, and business continuity.I am known for translating business objectives into executable technical roadmaps, managing system dependencies, mitigating delivery risk, and providing clear executive-level communication throughout the program lifecycle.Core strengths:• Technical Program Management • Platform & System Migrations • Cross-Functional & Engineering Collaboration • Dependency, Risk & Stakeholder Management • Program Governance & Executive Reporting • SaaS, Enterprise Platforms, and Cloud Collaboration

Experience

1. Executive Manager

   PepsiCo

   Jun 2023 — Present · Hyderabad, IN

   Own end-to-end delivery of global technical programs across enterprise collaboration and workplace platforms, partnering with engineering, security, IT operations, and business teams.• Defined service delivery models, governance frameworks, and escalation paths for enterprise collaboration platforms.• Managed vendor performance and SLAs for strategic suppliers, improving escalation response and operational stability.• Represent Digital IT in executive forums, translating technical trade-offs into business impact.

Education

• Institute of Management Technology, Ghaziabad

  PGPM - Post Graduate Program in Management - Business Administration and Management

  2021 — 2022

• Dr. A.P.J. Abdul Kalam Technical University

  Bachelor of Technology - BTech, Computer Science

  2005 — 2009

• Metropolitan School, Gorakhpur

  12, Science+Maths

  2000 — 2004

• Deakin University

  Master of Business Administration - MBA, Business Administration and Management, General

Skills

• Cisco Call Manager
• Isdn
• Solution Architecture
• Itil Implementation
• Service Delivery
• Technical Support
• Team Leadership
• Presales
• Management
• Telepresence
• Vmware
• Ip
• H.323
• Team Management
• Vendor Management
• Video Conferencing
• Telecommunications
• Cisco Technologies
• Cisco Telepresence
• Leadership
• Customer Relationship Management (Crm)
• Qos
• Cisco Systems Products
• Sip
• Project Management
• IT Service Management
• IT Operations
• Change Management
• Itil
• Ccna
• Voice Over Ip (Voip)
• Incident Management
• Voip
• Data Center
• Requirements Analysis
• Cisco Ip Telephony Design
• Cloud Computing
• Cisco Voip
• Session Initiation Protocol (Sip)
• Unified Communications