Shweta Belwalkar
Customer Assistant @Morrisons
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WORK HISTORY
Customer Assistant @Morrisons
Edinburgh, GB
Delivered top-tier customer service, processing 200+ transactions daily while resolving inquiries, boosting satisfaction scores by 25% through proactive issue resolution- Streamlined checkout operations by training peers on self-service kiosks, reducing queue times by 20% during peak hours and enhancing operational flow.
EDUCATION
University of Mumbai
Bachelor of Commerce - BCom, Accounting and Finance
Robert Gordon University
Master's degree, Human Resource Management
University of Mumbai
Masters in accountancy, Commerce
ABOUT SHWETA BELWALKAR
Dynamic MSc Human Resources Management graduate (CIPD Level 7 Associate, ISO 9001 Certified) with 7 months of UK HR Administration experience, specialising in end-to-end recruitment, seamless onboarding, and compliance-driven HR operations. Passionate about empowering people and driving business growth through efficient processes—currently advancing in Sage Business Cloud Payroll to master UK payroll excellence.Key Achievements- Streamlined onboarding for 30+ hires across Oil and Gas Company, achieving 100% right-to-work compliance and slashing setup time by 30% via digital checklists- Managed 40+ employee queries and records as HR Admin, resolving issues 25% faster with strong problem-solving and Sage-familiar data accuracy- Supported recruitment pipelines and shift/payroll coordination for 35+ staff, ensuring HMRC/GDPR adherence while honing time management.
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