Shweta Singh

Cap Specialist @LRQA

Delhi, IN

Corrective Action Plan (CAP) Specialist – Southeast Asia Region & Gulf Countries.As a dedicated CAP Specialist, I have successfully managed corrective action plans for prominent global clients across both the South & Southeast Asia region and the Gulf countries. My expertise lies in fostering effective communication between factories and clients, ensuring strict compliance with industry standards, and addressing operational challenges with precision and dedication.I have had the privilege of working with leading global clients such as Kroger, SEDEX, Vera Bradley, SRG, Mejuri, Diageo, JUST, McDonald’s Corporation, Costco and Macy’s etc, providing tailored strategic solutions that not only resolve issues but also drive continuous improvement across operations. My role involves managing the full spectrum of corrective actions — from identifying critical issues to their resolution — while ensuring alignment with client expectations and local regulatory requirements.Key Responsibilities:Managing CAP processes for clients across South & Southeast Asia and the Gulf region, ensuring alignment with client needs and regulations.Ensuring timely resolutions to non-compliance issues while minimizing operational disruptions.Coordinating with factories to implement sustainable and effective corrective actions.Facilitating clear communication between clients and factories to build trust and accountability.Collaborating with cross-functional teams to ensure compliance with ethical and quality standards.My Commitment: Delivering Sustainable Solutions with IntegrityFor me, CAP management goes beyond compliance; it’s about creating ethical supply chains and empowering factories for long-term success. I work closely with both clients and factories to foster a culture of continuous improvement, ensuring mutual growth in compliance, performance, and trust.

Delhi University

Bachelor of Arts - BA

Himalayan Garhwal University

Master of Social Work - MSW

Central Board of Secondary Education

Arts