Shweta Rathod
Customer Service Representative @FIS
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WORK HISTORY
Customer Service Representative @FIS
IN
Handling Vodafone UK clients with their network related issues, helping them to top-up and add bundles to their accounts. Assisting with network troubleshooting and making the phone work real time. Also, upgrading accounts from prepaid to postpaid by upselling and pitching sales on every call. Maintaining FCR scores and sales parameters.
EDUCATION
The Bhopal School Of Social Sciences
Bachelor of Commerce (B.Com.), Accounting and Computer Science
St. Joseph's Co-Ed School
Business/Commerce, General
ABOUT SHWETA RATHOD
Looking to be connected with a progressive and established company where I will have the chance to help the insight of its goals, while at the same time being exposed to an environment where my skills and capabilities will be utilized.Strong professional with a Bachelor\'s degree focused in Computer Application from The Bhopal School of Social Sciences (Bhopal). I love to take up challenging work.My best qualities are that I\'m a quick learner, a smart worker and I am adaptable to any working environment.
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