Shweta Nikam

WORK HISTORY

EDUCATION

ABOUT SHWETA NIKAM

I am an MS (Information Systems) educated Technical Lead Consultant with extensive experience in delivering proven results through consulting, technical support, and management of technical operations and projects, within time and budget constraints. A servant leader, adept at identifying problem areas and providing both out-of-the-box and customized solutions to address specific customer requirements, thus improving overall productivity and increasing efficiency. A team member working collaboratively for the implementation of corrective actions to drive process improvements and bottom-line gains. Enjoy a fast-paced and results-driven work environment that facilitates growth and positivity. Ability to present to groups of people to train and engage in onboarding activities. Proven track record of getting the job done.Key Competencies-Logical Thinking and Problem Solving-Analytical Capability-Leadership-Strategic Planning and Implementation-Organization and Time Management-Process and Performance Optimization-Business Process ManagementTechnologies-RDBMS (MySQL, SQL Server), Dynamics 365, MS Teams, MS SharePoint, JavaScript, HTML, PowerBI, UX & Visual Design, Visual Studio, MS Office 365 (general administration), Report Wizard, PowerApps, Power AutomateMethodologies-Waterfall, Agile, ScrumKey Achievements:+Led support team of 10 people+Increased productivity time and gained positive survey results by 30%+Managed high-profile clients for political/technical escalations and served as subject matter expert with restricted timelinesPlease contact me at s••••••••@gmail.com to find out how I might contribute and add value to your company.