Shweta M.
Customer Relationship Management Manager @Abante Integrated Management Services
Signup · Get unlimited contacts
WORK HISTORY
Customer Relationship Management Manager @Abante Integrated Management Services
Gurugram, IN
EDUCATION
Amity University
MBA in International Business
Air Hostess Academy
One Year diploma in Aviation and Hospitality management
Preston USA
BCA
Institute Of Marketing and Management
BSIT
ABOUT SHWETA M.
With over 18 years of expertise in administration and operations, I specialize in creating efficient, productive, and compliant work environments. My career spans leadership roles in corporate services, facility management, and customer engagement across diverse industries such as legal, production, media, and energy startups. I am passionate about streamlining processes, optimizing resource utilization, and fostering collaboration to drive measurable results. My key accomplishments include: a) Achieving a 22% reduction in procurement costs through strategic vendor negotiations. b) Leading lease management and office relocation projects delivered on time and within budget. c) Enhancing client retention by 25% through proactive relationship management. d) Implementing cost-saving administrative systems that reduced overhead expenses by 18%. Core Responsibilities • Executive Administrative Leadership: Driving strategic oversight and operational excellence in corporate environments. • Operations and Facility Oversight: Managing large-scale facilities with a focus on safety, compliance, and productivity. • Process Innovation and Optimization: Implementing efficiency-driven workflows to enhance organizational performance. • Financial Planning and Cost Management: Developing budgets, monitoring expenditures, and ensuring fiscal accountability. • Policy Formulation and Compliance Governance: Establishing and enforcing policies to align with regulatory standards and best practices. • Strategic Vendor and Procurement Management: Negotiating favorable terms and fostering reliable vendor partnerships. • Client Relationship Strategy and Management: Strengthening customer engagement and retention through proactive communication. • Corporate Event and Executive Travel Management: Coordinating seamless events and travel logistics to support business objectives. • Comprehensive Record and Documentation Management Skills & Competencies 1.Strategic planning 2.Team leadership and collaboration 3.Regulatory compliance 4.Data-driven decision-making 5.Risk management 6.Cost-efficiency improvements 7.Negotiation and conflict resolution 8.Time and resource optimization 9.Workflow automation Achievements a) Reducing operational costs b) Driving client satisfaction and retention c) Successful project delivery on time and within budget d) Strengthening cross-functional coordination I am motivated by challenges and committed to continuous learning and professional growth. Let’s connect to explore opportunities to collaborate and achieve shared success.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.