Shweta K.

Customer Service Executive at Expeditors

Role
Executive Customer Service at Expeditors
Location
Mumbai, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Shweta K.

I am a supply chain and logistics professional with 3+ years of experience in freight forwarding. My journey began with an apprenticeship, where I entered the industry with zero knowledge but a strong willingness to learn. Over time, I developed skills in customer coordination, vehicle placement, shipment planning, and resolving challenges during critical situations. Some of my proudest moments include successfully managing deliveries during strikes and receiving direct appreciation from customers for timely execution. With every role, I have focused on problem-solving, teamwork, and delivering results that make a difference. I am passionate about continuous learning and contributing to the logistics industry. I carry lots of hope and enthusiasm to learn and grow in this industry. I believe in under promising and over delivering—both to clients and to the organization. With a mindset of never stopping at limits, I aim higher every day (‘Can’t stop till the moon, because in my heart, there’s Mars’).\"

Experience

  1. Executive Customer Service

    Expeditors

    Jun 2024 — Present · Mumbai, IN

Education

  • Welingkar Institute of Management

    PGD in Supply Chain Management

    2024

  • Lalit Narayan Mithila University (LNMU), Darbhanga

    Bachelor of Commerce - BCom

    2019 — 2021

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Shweta K. — Executive Customer Service at Expeditors in Mumbai, IN | Unifers