Shweta B.

Sales, Marketing & Support Expert | Growth-focused | skilled in CRM | lead generation, and client relationship | Creative |

Role
Customer Experience Specialist at Virgio
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Shweta B.

A dynamic professional with experience,adept at building strong client relationships, resolving issues, and driving revenue growth. Skilled in CRM tools, lead generation, upselling, and handling negotiations, I thrive in fast-paced, target-driven environments. With a balance of empathy and strategy, I ensure exceptional customer satisfaction while identifying business opportunities—making me a valuable asset to any team focused on both service excellence and business development.

Experience

  1. Customer Experience Specialist

    Virgio

    Aug 2025 — Present · Bengaluru, IN

Education

  • Netaji Subhash Open University, Kolkata

    Master of Arts - MA, English Literature

    2019 — 2021

  • Adamas University

    Bachelor of Arts - BA, English Language and Literature, General

    2016 — 2019

  • Bangalore North University

    Master of Business Administration - MBA, Marketing

  • Bidhan Chandra Institution, Durgapur

    Higher secondary, Liberal Arts and Sciences/Liberal Studies

    2014 — 2016

  • Carmel School, Durgapur Steel Township

    I. C. S. E

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Shweta B. — Customer Experience Specialist at Virgio in Bengaluru, KA, IN | Unifers