Shweta Agarwal

About Shweta Agarwal

Specialises in Product Mangement, Salesforce And Servicemax Consultant and Agile methodologies.Skilled in user research, features prioritization, user story writing, product roadmap, data analysis and product launch.Consultant with a demonstrated history of working in the information technology and services industry.Vast experience in Category management, CRM and Retail industrySkilled in Negotiation, Retail, Customer Relationship Management (CRM), English, and Leadership. Strong business skills with a Master of Business Administration (MBA) from MDI Gurgaon.

Experience

1. Product Manager

   Philips

   Sep 2019 — Present · Karnataka, IN

   Acting as a liaison between the markets and Technical Team for buildingB2B and B2C web and mobile applications.• Collaborate with the Portfolio manager for Requirement finalization for the product(PRS).• Product Backlog creation and grooming for new feature development and Customersupport (L4). Defining Definition of Done (DOD) and Acceptance criteria in TeamFoundation Software (TFS).• Feature Requirement gathering and 3rd party software maintenance using DecisionFocus point (DFN).• Defining the Priority of the Epics, features, user stories and bugs are per the requirementfor the team. Conducting Change Control board (CCB) and backlog grooming meetings.• Co-ordinate with development/test team, architects, and portfolio manager to ensurerightness of features and design.• Responsible for reporting progress to all stakeholders using Agile Metrics i.e. Sprint Burn-Down, Iteration Burn-Down Reports, and team velocity using TFS dashboards.• Organized and facilitated Scrum meetings, which included Iteration planning, SprintPlanning, Daily Scrums or Stand-ups, Sprint Review & Retrospective. Facilitating andnegotiating with the team on the user story points estimation.• Guided transition from scrum to Scrumban for tracking new feature developments andsupporting maintenance activities.• Conducted Product demonstrations with the Stake holders and webinars on theproducts features to the customers.• Implemented Continuous Integration and Continuous development (CICD) pipeline formajor deliverables.• Onboarding new POs/BAs with high success rate• Validating the product from a functional standpoint before each release

Education

• Saint Francis Convent , Jhansi

  High school, All subjects - PCM + Computer

  1995 — 2008

• Management Development Institute, Gurgaon

  Master of Business Administration (MBA), Marketing and Finance

  2014 — 2016

• University Institute of Technology, RGPV

  Bachelor's degree, Computer Science

  2008 — 2012

Skills

• C++
• Microsoft Excel
• Microsoft Office
• Powerpoint
• Customer Service
• Customer Relationship Management (Crm)
• Marketing
• Strategy
• Finance
• Digital Marketing
• Online Marketing
• Retail
• Customer Experience
• Leadership
• English
• Negotiation
• C
• Sql