Shwati Chopra
Test Manager | Telecom BSS QA Lead | Mediation, Billing & Charging, Sales, Assisted, Unassisted | System Integration Testing | UAT | Agile | ISTQB | Google Cloud
- Role
- Test Manager at Accenture
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Shwati Chopra
Google Cloud–certified and ISTQB Test Manager with 10+ years of experience leading Telecom BSS software testing across mediation, billing, charging, and sales platforms. Proven expertise in test management, QA governance, and program-level testing for large, complex telecom transformations.Specialized in end-to-end test planning and execution across System, Integration, Regression, and UAT phases, with strong command over BSS integrations. Extensive experience in requirements analysis, test estimation, defect management, and quality reporting.Strong leader in change control, defect triage, QA process improvement, and release readiness under Agile and waterfall models. Recognized for driving quality at scale, regulatory compliance, and customer-impact reduction in high-pressure telecom environments. Analytical, adaptable, and results-driven test leader with a consistent track record of delivery excellence in the Telecom domain.
Experience
Test Manager
Aug 2019 — Present · Bengaluru, IN
Test Architect with 10+ years of experience leading enterprise QA across web, mobile, and software platforms* Defined and executed scalable test strategies in collaboration with Business, Product, and Engineering teams* Championed Shift-Left testing, reducing production defects through early requirement involvement* Led and mentored 20+ test engineers, standardizing QA practices across programs* Delivered QA for 50+ projects at British Telecom, including large-scale Telecom BSS initiatives.* Owned end-to-end testing: System, Integration, Regression, Sanity, Smoke, and UAT* Worked in Agile/Scrum environments supporting structured sprint releases* Reduced testing effort by 40% through automation of daily sanity checks* Managed defect lifecycle, test metrics, root cause analysis, and test exit reporting
Education
D.A.V. Public School
High School, Mathematics
1996 — 2011
Guru Nanak Dev University
Bachelor’s Degree, Electronic and Communications Engineering
2011 — 2015
Skills
- End-to-End Testing
- Java
- C
- Manual Testing
- Testing
- Microsoft Excel
- System Integration Testing
- C++
- Sql
- Test Planning
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