Shuvro Ghosh
Deputy General Manager - Data Platform @Schneider Electric
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WORK HISTORY
Deputy General Manager - Data Platform @Schneider Electric
Managed a cross functional team responsible for platform maintenance, upgrades, deployment, license governance, and DR readiness, ensuring 99.9%+ availability without business disruption.• Oversaw incident, problem, and change management for the Informatica landscape, ensuring SLA adherence and reducing recurring incidents through structured RCA and preventive controls.• Directed vendor interactions with Informatica Support, owning escalations, patch evaluations, and advisory reviews to ensure platform reliability and roadmap alignment.• Established standardized SOPs, runbooks, engineering guidelines, and migration frameworks, improving deployment quality and reducing release cycle issues by 30–40%.• Governed user access, security roles, audit compliance, and license utilization, ensuring alignment with internal IT controls and corporate security standards.• Owned operational governance of Amazon Redshift clusters, ensuring performance, cost efficiency, and SLA compliance across analytical and business critical workloads.• Owned operational SLAs, platform roadmap, and quarterly release cycles for data platforms used across multiple business units.• Coordinated with architecture, security, compliance, and application teams to maintain a stable, secure, and scalable data ecosystem.• Acted as a strategic partner for business stakeholders by providing capacity forecasts, risk assessments, upgrade plans, and performance insights.• Streamlined delivery processes, improving incident response efficiency, deployment success rates, and audit readiness across platforms.• Led a team of Informatica admins, data engineers, and Redshift platform specialists, providing coaching, workload structuring, and vendor oversight.• Automated IPU metering and chargeback framework covering 100% of IICS workloads, reducing manual reporting effort by >90%. • Delivered 20–30% cost optimization through automation driven insights (spike alerts, off peak alignment, workload tuning).
EDUCATION
B.S.K. College
Bachelor of Commerce (Hons
Denobili School
ICSE & ISC
R.S. More College
Masters
Denobili School
ICS
SKILLS
ABOUT SHUVRO GHOSH
Accomplished Operations with over 19 years of Career progression in business ops and people management. Delivery Leader with progressive experience driving enterprise-scale data platform operations, digital transformation, and cross-functional delivery execution. Proven track record in governing global data platforms—Informatica (PowerCenter/IICS/IDQ) and Amazon Redshift—with a focus on operational excellence, scalability, risk management, and stakeholder partnership. Known for elevating service reliability, optimizing costs, modernizing data ecosystems, and enabling business teams with consistent, governed, and high-quality data capabilities.
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