Shuvam Kr Singh
Key Account Manager @Cogoport
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WORK HISTORY
Key Account Manager @Cogoport
Kolkata, IN
Partnered with marketing and operations teams digitizing export workflows, boosting platform adoption and enhancing client experience. Collaborated with sales and vendor teams to create client-facing reports and dashboards used as marketing collateral for customer presentations. Conducted market research and client analysis to support account growth strategies, contributing to improved upselling and cross-selling. Partnered with internal teams to streamline workflows, minimizing untraceable funds and delays in account settlements. Managed client relationships, resolving escalations, and aligning communication with brand guidelines to ensure high-quality client experience.
EDUCATION
Balaji Institute of Modern Management
Master of Business Administration - MBA, Marketing/Marketing Management, General
Maulana Abul Kalam Azad University of Technology, West Bengal (MAKAUT, WB)
Bachelor of Business Administration - BBA, Business Administration and Management, General
B.P. Poddar Institute Of Management and Technology
Bachelor of Business Administration - BBA, Business Administration and Management, General
ABOUT SHUVAM KR SINGH
Experienced professional with 2+ years of experience in brand management, digital marketing, content creation, and client management across logistics and consumer appliances. Skilled in social media marketing, case study development, market research, and event/webinar marketing to drive lead generation and client engagement. Adept at working with cross-functional teams (sales, technology, design, and research) to create impactful marketing collateral, campaigns, and digital assets that strengthen brand positioning. Certified in Digital Marketing, Marketing Analytics, and Data Analytics, with proven ability to combine analytical insights and creative strategies to deliver measurable business impact
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