Shushma P.

About Shushma P.

I’m a results-driven PMO and Business Solutions leader with 15+ years of experience driving operational transformation and delivering large-scale initiatives across financial services, retail, and transportation industries. My expertise spans digital solutions, e-commerce portals, risk management, and organizational transformation. Committed to innovation, I specialize in optimizing processes, improving customer engagement, and implementing strategies that drive measurable business impact.Throughout my career, I’ve built and led high-performing cross-functional teams, successfully managing complex software implementations and large-scale projects that consistently meet scope, timeline, and budget. I have designed and launched centralized PMO frameworks that standardize processes and align with strategic business goals. By leveraging Six Sigma methodologies, I’ve streamlined workflows, reduced cycle times, and driven multimillion-dollar revenue improvements. My leadership in digital transformation initiatives—such as customer portal implementations with 70% adoption rates—has enhanced operational efficiency and user engagement.I thrive in dynamic environments, seamlessly integrating Agile and Waterfall methodologies to execute multi-year, cross-functional initiatives. Collaborating closely with C-suite leaders, I align strategic visions with business priorities to drive meaningful change. With a solution-oriented mindset and a passion for continuous improvement, I mentor teams, leverage data-driven insights, and navigate challenges with adaptability to deliver sustainable business value.

Experience

1. VP Information Security

   Brown Brothers Harriman

   Mar 2025 — Present · Jersey City, NJ, US

   Manage a team in the Information Security Management (ISM) Department

Education

• Middlesex University

  Bachelor's degree, Mathematics for Business (BSc Hons), Pure & Applied Mathematics, Business Management

Skills

• Business Process Improvement
• Six Sigma
• Operations Management
• Management
• Project Management
• Leadership
• Business Analysis
• Forecasting
• Team Building
• Program Management
• Project Planning
• Analysis
• Logistics
• Pricing
• Requirements Analysis
• Visio
• Change Management
• Strategic Planning
• Project Portfolio Management
• Microsoft Office
• Vendor Management
• Finance
• Dmaic
• Black Belt
• Business Strategy
• User Acceptance Testing
• Green Belt
• Team Management
• Strategic Thinking
• E-Commerce
• Business Requirements
• Customer Experience
• Project Team Management
• Extranet
• Intranet Strategy
• Business Continuity Planning
• Database Design
• Financial Modeling
• Us Equities
• Business Objects