Shushant Sharma
Sales Operations Manager @Riskberg Consulting
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WORK HISTORY
Sales Operations Manager @Riskberg Consulting
Gurugram, IN
Lead and manage an inside team to support existing clients and ongoing accountsOversee sales operations including pipeline tracking, PO follow-upsand revenue coordinationAct as the central point of contact between sales, delivery, finance, and compliance teamsEnsure timely project kick-off through internal alignment and documentation readinessTrack performance metrics, prepare MIS reports, and support management decision-makingImprove sales processes to enhance efficiency, accuracy, and turnaround timeSupport account retention and smooth execution without new client acquisition focus
EDUCATION
NIIT
GNIIT – Computer Software Engineering
Delhi University
Bachelor of Commerce, Business/Commerce, General
National Institute of Information Technology
Gniit, Computer Software Engineering
ABOUT SHUSHANT SHARMA
Sales Operations professional with experience in managing teams, supporting existing accounts and ensuring smooth coordination across sales, delivery, and finance functions.Skilled in sales process management, PO tracking, internal alignment, and operational execution to support revenue and client satisfaction.Strong focus on team leadership, process improvement, and reliable execution rather than new client acquisition.
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