Shuntez Jackson
United States Army Reserve Soldier @United States Army Reserve
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WORK HISTORY
United States Army Reserve Soldier @United States Army Reserve
US
Information Technology Specialist December 2014- May 2015 TrainingAssist Army Personnel with technical Issues regarding Microsoft, Email, Remotely Logging into Servers, Creating SATA cables, Connecting Routers, and Switches, and System Maintenance.Cisco Certifications Course Completions Include:Introduction to TechnologySecurity PlusCCNA 1CCNA 2Cargo SpecialistMay 2015-August 2015 Training Operate forklifts of various sizes to move cargo from one location to another. Sizes of forklifts range from 10k to 50k lbs. Specialize in Seaport, Rail, and Air Operations.Secondary Platoon Squad Leader, and Backup Leader of the Platoon (Managerial Role)20••••20Responsible for the safety, and well-being of all Soldiers under my careGet Soldiers acclimated to Military life and assigned unit.Adherence to Military Customs and CourtesiesCompletion of Military MissionsTime ManagementCreating a welcoming atmosphere for all soldiersUse problem solving skills to help soldiers with personal issues including, but not limited to:PayRankMilitary SchedulesOrdering Uniforms and Military Equipment for personal useMedicalMental and Behavioral HealthDentalHearingVisionPeriodic Health AssessmentsRetirementEducational BenefitsTime Off RequestsDischarges from the MilitaryBuild lasting professional bonds with SoldiersMaintain accountability of Military equipmentUpkeep of Military equipmentRecord the amount of equipmentDocument the condition of equipment before and after useSanitize Military Equipment and AreasTrash RemovalTeach classes on Soldier ReadinessSexual Assault and Rape Prevention (SHARP) CertifiedCreate counseling statementsAssistance with exerciseSecuring Restricted Military Areas
EDUCATION
University of New Orleans
Journalism
Career Academy
Certification, Information Technology
Eastern Gateway Community College
Associate's degree, Information Technology
Southern University of New Orleans
Certificate, Entrepreneurial and Small Business Operations
ABOUT SHUNTEZ JACKSON
Experienced Information Technology Help Desk Associate. Strong IT, and customer service background: working on an Associate\'s degree focused in Information Technology from Eastern Gateway Community College; working on certifications in Networking+, and Security+.
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