Shunda Brown

About Shunda Brown

Hello, I’m Shunda M. Brown! My background lies in providing HR guidance on multiple human resource disciplines, including talent acquisition and retention, performance management, organization design, and change execution. I am a trusted advisor with a track record of counselling business leaders on employee relations matters, while leveraging knowledge of employment laws, regulations, and HR best practices. I am well-versed in implementing diversity, equity, and inclusion initiatives to create a more inclusive workplace. I am equipped with finely tuned analytical skills with expertise in evaluating data analytics to support informed decision-making, measure the impact of HR programs on business outcomes, and translate business needs into HR initiatives. I am an excellent leader who achieves ongoing success with their teams by building morale, providing training, and recognizing member strengths. Excellent communication, collaboration, and multitasking skills along with ability to build relationships and collaborate effectively across all levels of the organization.“I am convinced that nothing we do is more important than hiring and developing people. At the end of the day, you bet on people, not on strategies.” – Lawrence Bossidy Following are some of the highlights of my accomplishments:• I offered solid guidance to executive team on HR leadership, strategy, and tactical oversight of 70 stores and 700+ employees.• I developed and implemented 18 internal procedures and a resource list within two months, enhancing operational efficiency and staff support.• I formulated and executed performance improvement initiatives in collaboration with leadership, which resulted in increasing retention from 44% to 74% and boosting employee engagement scores by 11%.• I spearheaded the management and successful delivery of HR / ER-related projects within set timelines. • I minimized overtime costs by $5K within the first pay period of implementing timekeeping rules. Please feel free to contact me at s••••••••@gmail.com with any thoughts, comments, or questions about my work – I am always interested in making new professional acquaintances.

Experience

1. Employee Relations Manager

   CSL

   Jun 2023 — Present

   While serving as Employee Relations Manager at CSL, I perform confidential investigations into harassment, discrimination, and policy breaches. I interview relevant individuals, gather and analyze information, and prepare legally sound documentation to support all disciplinary and termination actions. I facilitate managers in sensitive situations, cultivate enduring relationships, and ensure regulatory compliance. I handle medical accommodation process by liaising with CSL and external stakeholders.Related skills: Risks Mitigation, Employee Relation Best Practices, Performance Improvement PlansFollowing are the highlights of the value that I brought in to CSL:• I reduce risk and exposure for CSL by maintaining fair, legally sound, fully documented, and unbiased approach while conducting investigations and implementing strategic actions.• I provide solid guidance to business management regarding employee relations best practices while providing fair treatment to employees and mitigating risk.• I collaborate with internal and external legal counsel to revise case responses and provide strategic recommendations to stakeholders for minimizing risks and accomplishing business objectives. • I oversee the management and resolution of compliance hotline cases as well as create process documentation using appropriate system. • I advise management on employee behavior, performance issues, corrective actions, and performance improvement plans.

Education

• Central Connecticut State University

  BA, Business Management

  1988 — 1993

Skills

• Medicare