Ravi Shukla

About Ravi Shukla

Distinguished Engineer at Dell Technologies with a strong focus on applied AI/ML, data science innovation, and enterprise-scale systems.One of the Top Patent Filers at Dell Technologies in FY20, FY22, FY24 and FY25 with 42 patents filed to date (23 granted). Recognized as “40 Under 40 Data Scientists” (2019) by Analytics India Magazine.Recipient of multiple internal and external awards, including five-time Dyuti winner (Annual Data Science Innovator context). Led and presented the Digital Repair initiative to Dell’s Executive Leadership Team, where the project won first prize.Core team member of the Dell India Innovation Forum (2016–2018). Featured on Dell’s global social media channels for sharing my data science journey.Currently serve as Visiting Faculty at REVA University, Bangalore, teaching Deep Learning, Computer Vision, Statistics, and Reinforcement Learning to working professionals.My work includes building and deploying AI/ML solutions at scale, such as:Global ML solutions for product repair depotsAI ML in Parts InspectionAI-driven systems for improving contact center efficiency across Dell IndiaML-based server workload identificationPreviously led Dell Financial Services Online Analytics team, contributing to Dell-wide platforms such as Polaris (Dell.com redesign) and Social Authentication.My research and thought leadership have been featured by Google Analytics and Avinash Kaushik, with readership across 75+ countries.Master’s thesis on Modeling Data Traffic on SAN under Virtualization, completed under the guidance of Dr. G. N. Srinivasa Prasanna (PhD, MIT).Outside of work, I’m deeply passionate about astronomy and astrophotography, exploring the night sky through observational astronomy and imaging.

Experience

1. Distinguished Engineer

   Dell Technologies

   Jan 2026 — Present · Bengaluru, IN

Education

• National Institute of Technology Patna

  BE, Electronics and Communication Engineering

  2000 — 2004

• IIIT Bangalore

  Mtech (IT), Advanced Algorithms, Web Information Retrieval, Marketing, Advanced Operating Systems

  2005 — 2007

• Delhi Public School Dhanbad

  Science

  1994 — 1999

Skills

• Customer Analysis
• Search Engine Marketing (Sem)
• Ms Excel Pivot Tables
• Omniture
• Client Management
• Web Analytics
• Algorithms
• Project Management
• E-Commerce
• Text Mining
• A/B Testing
• Analytics
• Management
• Social Media Analytics
• Digital Marketing
• Problem Solving
• Web Development
• Business Analysis
• Competitive Analysis
• Crm
• Sem
• Google Analytics
• Online Marketing
• Sql
• Pay Per Click Advertising (Ppc)
• Natural Language Processing
• Customer Behavior Analysis
• E-Business