Linda Sze To
Product Designer at Shipt
- Role
- Product Designer at Shipt
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Linda Sze To
Hello, thanks for stopping by! I\'m a product designer who crafts with a kind human intention. Currently, I\'m working with the Shoppers team at Shipt to design a digital experience for CPG delivery services. My focus includes order fulfillment in shopping and package delivery, logistical communications, and service performance. Previously, I worked on visual and UX/UI projects for product marketing at Toaster and on the web experience of Grammarly Business. I also have a background in UX research from two summer internships at Salesforce. During the day, I\'m the dedicated colleague who connects business and user needs, and enjoys leading brainstorming sessions for fresh ideas. Off the clock, I\'m a passionate dance enthusiast eager to delve into somatic anatomy, and an adventurous ceramicist crafting functional and beautiful objects from clay.
Experience
Product Designer
Feb 2022 — Present
Lead UX strategy, design, and research for initiatives addressing the gig working space, including order fulfillment for shopping and delivery, package route delivery, logistical communications in-app, and service performance.• Collaborate cross-functionally to generate ideas and identify roadmap opportunities that enhance business, user, and operational value throughout the product line.• Co-own the documentation of user journey maps, interaction flows, and product experiences with the team, providing valuable resources for the entire company. • Contribute actively to the creation, innovation, and scalability of design system components and documentation.
Education
San José State University
Bachelor of Fine Arts - BFA, Graphic Design
Skills
- Adobe Photoshop
- Illustrator
- Social Media
- Public Speaking
- Microsoft Word
- Windows
- Prezi
- Microsoft Excel
- Powerpoint
- Leadership
- Research
- Semi-Structured Interviews
- Time Management
- Customer Service
- English
- Event Planning
- Microsoft Office
- Interviews
- Teamwork
- Nonprofits
- After Effects
- Chinese
- Photoshop
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