Dilip Shukla
Business Analyst | Functional Consultant | Banking & Finance Services | Design Thinker
- Role
- Manager at EY
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Dilip Shukla
Pursued PGDM -Business Design at Welingkar Institute of Management, Mumbai- Was…
Experience
Manager
May 2022 — Present · Gurugram, IN
Domain: Unsecured Lending – Digital transformationsProgram Description: Digital transformation for multiple geographies– STP digital journeys under unsecured lending - cardsResponsibilities: Gather requirements and agree designs across business stakeholders, dealing with different interests and resolving disagreements and conflicts, and challenge poor requirements and design decisions. Managed the change implementation activities – internal and external communications, UX copy finalization, work with Support teams to ensure smooth rollover and transition, PWS, FAQs, and procedures creation, including business readiness assessment (i.e, avoiding multiple change clashes), pilot implementation (including approach and checklists) and actual implementation (including reporting status and issues) Bring structure and order to undefined problems and/or large-scale problems, making them easier to address and solve. Evaluates relative costs, benefits, and obstacles of potential solutions before implementing. Anticipate issues and risks and acts to mitigate these quickly; handles any unforeseen roadblocks swiftly and effectively. Created many project artefacts – C&I progress tracker, process flows, user stories, PSC decks, etc.
Education
SRM UNIVERSITY
Bachelor of Technology (B.Tech.)
2007 — 2011
Welingkar Institute of Management
PGDM
2014 — 2016
Bikaner Boys' School
High School
2004 — 2006
Skills
- Jira
- Market Research
- Management
- Intellisuite
- Microsoft Office
- Pl/Sql
- Jsp
- Struts
- Microsoft Word
- Javascript
- Html
- Matlab
- C++
- Team Management
- Business Analysis
- Microsoft Excel
- Powerpoint
- Sql
- Asp.net
- Ni Labview
- Windows 8
- C
- Sql 2008
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