Shujauddin Mohammed
Project Management | Retail Operations Lead | Salesforce CRM & Data Analytics |
- Role
- Customer Service Supervisor Manager on Duty at Burlington Stores, Inc.
- Location
- Springfield, MO, US
- LinkedIn followers
- 500 followers
About Shujauddin Mohammed
Results-oriented operations and customer service professional with 2+ years of experience leading retail teams, improving customer satisfaction, and driving store performance. Holding a U.S. master’s degree in project management, I combine hands-on leadership with practical knowledge of retail systems and data to support better decision-making.I’ve successfully managed store operations, trained and mentored staff, and contributed to process improvements that enhance efficiency and customer experience. I’m familiar with common tools like POS systems, CRM platforms, and inventory tracking software, and I’m eager to leverage technology to support seamless service delivery.I’m open to global opportunities in retail operations, customer experience, service delivery, and project coordination—bringing a strong commitment to team success and continuous improvement.Keywords/Skills:Customer Service | Retail Operations | Team Leadership | Process Improvement | Service Delivery | Inventory Management | POS Systems | CRM | Data-Informed Decisions | Project Coordination | Staff Training | KPI Monitoring | Multilingual Support | Adaptability | Problem Solving
Experience
Customer Service Supervisor Manager on Duty
May 2024 — Present · MO, US
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