Shuja Ahmad Shekh
- Role
- Raw Pressery
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Shuja Ahmad Shekh
Has set up Central Quality Function for Sutherland Global Services to carve out…
Experience
Present
Education
QAI India Limited
Six Sigma Black Belt Training for IT Enabled Services, Quality
2007 — 2008
QAI India Limited
COPC Registered Coordinator, TQM
2008 — 2008
Delhi University
Hons. in English Literature, English Literature
1989 — 1992
Skills
- Program Management
- Change Management
- Recruiting
- Coaching
- Outsourcing
- Talent Acquisition
- Management
- Account Management
- Business Process Improvement
- Customer Retention
- Operations Management
- Business Planning
- Training
- Employee Training
- Cross-Functional Team Leadership
- Transition Management
- Employee Relations
- Business Strategy
- Talent Management
- Employee Engagement
- Customer Experience
- Bpo
- Market Research
- Leadership
- Team Building
- Team Management
- Human Resources
- Sourcing
- Call Center
- Mis
- Customer Service
- Performance Management
- Competitive Analysis
- New Business Development
- Customer Satisfaction
- Project Management
- Service Delivery
- Project Planning
- Vendor Management
- Negotiation
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