Shudhir Kumar
Working As a Banking professional in Role of customer Relationship manager . GOLD MEDALIST MBA | FINANCE🥇🎩(2021-23) BATCH ||B.Sc (Mathematics) ||GOLD MEDALIST🥇 ||VKSU||(2016-2019)II IRDA CERTIFIED II
- Role
- Assistant Manager at Bandhan Bank
- Location
- Patna, IN
- LinkedIn followers
- 500 followers
About Shudhir Kumar
Microsoft skill, Excel
Experience
Assistant Manager
May 2023 — Present
CUSTOMER RELATIONSHIP OFFICER This role would be responsible for developing, and expanding the Customer base, by providing unique, fair and optimum solutions considering the evolving needs of our customers. As a CRO one should understand the fundamental drivers of the market, business, customers, and competitors. Your insight is critical to making the right decisions in the pursuit of long-term customer and business Value*Responsibilities*• Expand and develop the customer base by onboarding new customers• CRO would be required to continuously understand the evolving customer preferences, market trends and identify new opportunities of growth of your portfolio.• Partner with customers through their life-cycle and offer suitable products and services based on their financial needs• Formulate sales strategies, tap into cross-selling and upsell opportunities, to ensure maximum customer reach.• Key accountabilities include customer feedback and defined business outcomes.• Build a short/medium/long-term sales pipeline per market opportunities• Formulate sales strategies, tap into cross-selling and upsell opportunities, to ensure maximum customer reach.*Experience*• Should have an ability to build relationships and understand banking requirements• Orientation to learn about various products and financial offerings• Orientation to build and develop customer relationships• Strong communication (both oral and written) and negotiation skills• Should have an orientation to learn
Education
Veer Kunwar Singh University (VKSU), Arrah
Bachelor's degree
2016 — 2019
L.N.Mishra Institute of Economic development and social Change
Master of Business Administration - MBA
2021 — 2023
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