Shuddhatm Jain
Business Operations & Legal Analyst @Leapwork
- Role
- Operations Analyst at Leapwork
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shuddhatm Jain
I’m a Business Analyst & Operations Professional with 4 years of experience driving process improvements, solution implementation, and client success across SaaS, consulting, and enterprise environments. I specialize in turning business needs into actionable solutions whether through Salesforce CPQ configurations, workflow automation, or data-driven dashboards in Power BI and Excel. Across my career, I’ve delivered results such as:• 80% faster license and certification tracking through Salesforce dashboards • 50% reduction in email turnaround time with automated Salesforce templates • 60% boost in client retention and 30% drop in support tickets through proactive engagement strategies • 20% increase in sales conversion by delivering solution-based product demos I’ve worked in roles spanning business operations, client delivery, and sales engineering, giving me a unique ability to bridge technical and business perspectives. Skilled in requirement gathering, stakeholder management, process optimization, and analytics, I bring both strategic insight and hands-on execution to every project. Passionate about solving business challenges, enabling efficiency, and creating measurable impact thrive in environments where collaboration, analysis, and innovation come together.
Experience
Operations Analyst
May 2024 — Present
Education
Jaypee Institute Of Information Technology
Bachelor of Technology - BTech, Electronics and communication
2017 — 2021
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