Shuchita Gupta

About Shuchita Gupta

Experienced Associate at PwC, working in the space of organizational transformation and…

Experience

1. Dc Analyst

   Deloitte

   Jul 2023 — Present · Hyderabad, IN

   Lead change readiness assessments for a large-scale organizational restructuring initiative, identifying transition risks and enabling a smooth implementation strategy across major business verticals.• Led end-to-end process mapping and optimization across business verticals and implemented process improvement plan that accelerated change adoption; achieved a 96% adoption rate within four months, outperforming the original 7-month target.• Facilitated cross functional workshops and webinars to align over 100 stakeholders on transformation objectives, contributing to a 20% improvement in implementation acceptance. • Conducted change impact analysis to track adoption progress, assess stakeholder sentiment, and adapt training programs for improved organizational agility and preparedness.• Enhanced operational efficiency by 15% through ServiceNow implementation, automating manual ticketing processes and reducing resolution time; drove process streamlining, ensured SOP alignment, and improved cross functional collaboration across support functions. • Managed a team of 6 to create training strategies and learning assets, earning the Applause Award for accelerating system adoption within three weeks and ensuring stakeholder readiness.

Education

• Xavier Institute of Management(XIM Bhubaneswar)

  Master of Business Administration - MBA, Business Management

• Vellore Institute of Technology

  Bachelor of Technology, Electrical, Electronic and Communications Engineering Technology/Technician

  2017 — 2021