Shubhro Pal
Global AI Business Leader | Built & Scaled Agentic AI Business | Real Value Creation through Enterprise Transformation
- Role
- SVP & Global Growth Leader- Agentic Ai Business at Genpact
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
Experience
SVP & Global Growth Leader- Agentic Ai Business
Jan 2025 — Present · Gurugram, IN
Leading the creation and global expansion of Genpact’s Agentic AI business – a transformative growth initiative that fuses autonomous AI agents with deep domain expertise to drive enterprise-scale outcomes.Responsible for building and scaling a new business at the intersection of applied AI, operational transformation, and value realization. The mandate spans go-to-market strategy, productization, client engagement, and ecosystem partnerships, anchored in delivering measurable business impact.Brings a strong track record of applying AI in real-world enterprise contexts, with a focus on agentic systems that enable intelligent, adaptive, and decision-ready operations. Combines technical depth with industry insight to unlock new models of productivity and innovation for global clients.
Education
Management Development Institute, Gurgaon
Post Graduate Program in Management, Information Technology & Marketing
1999 — 2001
Jadavpur University
Bachelor of Engineering, Metallurgical
1995 — 1999
Skills
- Business Transformation
- Customer Relationship Management (Crm)
- Sales
- Vendor Management
- Requirements Analysis
- Bpo
- Team Leadership
- Business Intelligence
- Business Process Improvement
- Robotics Process Automation
- Crm
- Business Development
- Team Management
- Offshoring
- Sdlc
- Business Process Management
- Business Process Re-Engineering
- Analytics
- Program Management
- Strategy
- Outsourcing
- IT Strategy
- Process Consulting
- Pre-Sales
- Business Analysis
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