Shubhrata Shukla
Senior Business Analyst Lead @HCLTech
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WORK HISTORY
Senior Business Analyst Lead @HCLTech
EDUCATION
Swami Keshwanand Inst. Of Tech. Mgt. & Gramothan,Jaipur
B.Tech , Computer Science Engineerin
ABOUT SHUBHRATA SHUKLA
Working as a Senior Product Consultant for an Indian ERP Software Development Company my area of work mainly work involves providing solutions to customers by understanding their business requirements and organization structure and then suggesting the ways to implement the Company’s product so as to delight the customers with the best Consulting and product implementation experience.Further roles and responsibilities i am responsible for are as follows- 1.Responsible for client onboarding and delivering Product training to customers. 2.Monitoring the status of customer issues resolved by the team. 3.Preparing Business Requirement Document by gathering customer requirements and ensuring the development of the same by working closely with technical development team and managing the entire project by tracking the deliverables.
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