Shubhendu Kumar

Executive Demand Gen-Provide Call Center Services | Omnichannel

Role
Associate - Data & Market Research at Exotel
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
Research & DevelopmentView LinkedIn profile

About Shubhendu Kumar

Currently, I am working with Exotel. Exotel is the market leader in Omnichannel…

Experience

  1. Associate - Data & Market Research

    Exotel

    Oct 2020 — Present · Gurugram, IN

    Exotel is the market leader in Omnichannel Customer Experience (CX) and Contact Center solution. Exotel Call center software help brands of all sizes to create a great customer experience. Exotel being a platform build to solve all the customer experience problems offers a robust Contact Center Solution.Job Responsibilities :* Conducting in-depth web-based research* Identify sectors of business opportunity and growth in different regions.* Data Management & Data Cleaning.* Quality Check of the prospect details.* Finding relevant information using Search-Engines like Google, Yahoo & Bing, etc.* Doing research across the world, understanding the market, identifying and categorizing the rightcontacts for target Industry.* Searching contact details from many databases.Proficient in Linkedin Sales Navigator, Google, Yahoo, Data.com(Jigsaw) & Zoominfo, Apollo.io, Wisa.io, Lusha etcSetup E-mail Campaigns all over the world like International and Domestic using tools like Salesforce Pardot, Dripify, SendGrid, ActiveCampaign, Apollo.io, LinkedIn Sales Navigator, Zoominfo, Lusha

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Shubhendu Kumar — Associate - Data & Market Research at Exotel in Gurugram, HR, IN | Unifers