Shubhangi Gupta
Associate People Shared Services @ Publicis Sapient | HR Process Improvement, Employee life cycle from hire till retire.
- Role
- Associate People Shared Services at Publicis Sapient
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
About Shubhangi Gupta
As an HR Shared Services Associate at Publicis Sapient, I support the operational activities of the Business Services team across APAC, EMEA, NA, and other regions. Collaborating with the HR Shared Services team, I deliver efficient and effective HR solutions to meet the needs of both internal and external stakeholders.With 3.8 years of experience in HR Operations, I have honed expertise in ATS and HRMS tools, employee lifecycle management, Onboarding, Background verification, offboarding and workforce management, employee relations, grievance handling, and office administration. I have also led teams and organized events, including festivals and annual meetings, to promote a positive and collaborative work environment.Additionally, I have played a key role in successfully leveraging platforms like HRIS, ATS and other tools. Passionate about HR, I am committed to growing and excelling in this field while making meaningful contributions to organizational success.
Experience
Associate People Shared Services
May 2022 — Present
Conducted in-depth analysis of recurring HR inquiries, identifying top issues and developing targeted solutions: reduced inquiry volume by 30% and empowered employees and clients with self-service resources for faster resolution. Streamlined onboarding processes, HR practices, enhancing the new hire experience through comprehensive induction sessions on company policies and procedures, managed employee requests, including generating official letters, tracking probationary periods and welcome emailers, fostering cultural integration. Managed end-to-end Onboarding, background check processes and offboarding for employees across APAC, EMEA, and NA, for new hires and contractor’s ensuring adherence to client-specific requirements and maintaining accurate documentation ensuring seamless processes and compliance with global standards. Partnered with international stakeholders, Vendors to manage dashboards and master logs on real time basis and establish KPIs and identify key business challenges.Key Accomplishments: Awarded twice in a year for partnering with client globally in the Annual Rewards and Recognition 2024. Collaborated with stakeholders to continuously improve HR operational processes, enhancing the employee experience and receiving multiple commendations. Led a cross-functional team that identified major bottlenecks in the onboarding and background verification process using data analytics tools; generated actionable insights which resolved key issues affecting employee integration speed, implement tool enhancements in service query platforms (e.g, ServiceNow) and various risks within six weeks.
Education
Guru Gobind Singh Indraprastha University
Bachelors In Business Administration
2015 — 2018
Guru Gobind Singh Indraprastha University
Master's In Business Administration
2018 — 2020
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