Shubhangi Pant
Senior Associate - Customer Success at Altudo | B2B Relationships & Growth
- Role
- Senior Associate - Customer Success at Altudo
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shubhangi Pant
With 5+ years of experience in the B2B SaaS space, I specialize in Customer Success and…
Experience
Senior Associate - Customer Success
Apr 2025 — Present · Gurugram, IN
Manage a $600k APAC portfolio of 70+ clients (MWSC, Visit Maldives, Zomato, Hero Motors, Delhivery, FKCCI, Dilmah Tea, Scripbox, etc.) with an average renewal rate of 85% for Asana- Lead onboarding, adoption programs, and creation of departmental implementation workflows to drive engagement and cross-team usage- Build trusted relationships with senior stakeholders to align business goals with Asana, while identifying upsell and cross-sell opportunities- Collaborate with internal teams to deliver seamless customer experiences and ensure long-term value realization.
Education
UPES
Bachelor of Technology (BTech), Computer Science with Specialization in IT Infrastructure
2014 — 2018
Symbiosis Institute of Business Management (SIBM) Bengaluru
Master of Business Administration - MBA, Marketing
2019 — 2021
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