Shubhangi Dighade
Associate Consultant @Infosys
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WORK HISTORY
Associate Consultant @Infosys
Bengaluru, IN
Worked as PSG (Product Support group) to provide solutions to current issues and drive process improvement for E2E project journey.* Initiated and systematically delivered solutions by working on different perspectives, resolving issues over time and taking full ownership of the key areas.* Led Root Cause Analysis (RCA), Service request, incident request and problem record using Service Now.* Working with E2E and component solution and design team for prioritising of stories via JIRA.
EDUCATION
Symbiosis Institute of Digital & Telecom Management (SIDTM), Pune
Master of Business Administration - MBA
SIT- Symbiosis Institute of Technology
Bachelor of Technology - BTech
ABOUT SHUBHANGI DIGHADE
Experienced management professional with over 4 years of experience in Telecom Industry skilled in adapting to changing business demands and priorities inTelecom Analytics, experience in Project Management, performance management & FTTP deployment. Proven expertise in driving business transformationand delivering consulting solutions that exceed client expectations. A dynamic leader with a strong record in strategic decision making, problem solving, andfostering high performing teams to achieve business objectives.
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