Shubhangi Bhatnagar

About Shubhangi Bhatnagar

Every enterprise runs on trust, security, and performance—and that’s where I thrive. With 3.3 years of hands-on experience as an SAP Basis Consultant, I specialize in incident management, SOX compliance, and system optimization to keep mission-critical SAP environments secure and efficient.Currently at HCL Technologies, I manage SAP Basis Administration, conduct regulatory SOX audits, and oversee security & access management for enterprise SAP systems. My work has directly contributed to reducing system downtime, streamlining incident resolution, and ensuring 100% compliance in multiple audit cycles. By preparing and delivering SAP HANA DB SOX reports—covering access reviews, password policies, and job monitoring—I’ve helped organizations stay ahead of regulatory expectations.I bring a unique blend of technical depth and process discipline. Certified in ITIL V4 and Google Cloud (Cloud Digital Leader & Professional DevOps Engineer), I bridge SAP Basis expertise with modern cloud and compliance practices. My current focus lies in advancing towards SAP S/4HANA migrations and cloud integration, ensuring enterprises are prepared for the next wave of transformation.Beyond the technical side, I take pride in problem-solving under pressure, collaborating across teams, and simplifying complex issues for business stakeholders. My goal is simple: to make SAP systems more reliable, secure, and audit-ready while driving long-term efficiency. Let’s connect if you’re looking to discuss SAP Basis, SOX compliance.I’m always open to learning, collaborating, and exploring opportunities where technology creates lasting impact.

Experience

1. Analyst

   HCLTech

   Nov 2023 — Present · Noida, IN

   HCL Technologies – SAP Basis Incident Manager (Aug 2022 – Present)At HCL Technologies, I manage SAP Basis Administration with a strong focus on system performance, incident resolution, and compliance. I oversee critical SAP SOX audits, ensuring 100% regulatory compliance and reducing audit deviations. By implementing proactive monitoring and optimization measures, I improved SAP system performance stability by 20% and reduced incident resolution time by 15%.In my role, I handle end-to-end SAP Security & Access Management, enabling smooth user provisioning and role assignments while minimizing security risks. I prepare and deliver quarterly, bi-annual, and monthly SAP HANA DB SOX compliance reports with zero delays, strengthening audit readiness.I collaborate with cross-functional teams to resolve high-priority incidents, document root cause analyses, and maintain ITIL-compliant workflows. My contributions have enhanced system uptime, minimized downtime during peak operations, and improved stakeholder confidence in SAP operations.

Education

• University institute of engineering and technology

  Bachelor of Technology - BTech, Electronics and communication engineering

  2018