Shubham Singh

Experience

1. Deputy Manager

   Axis Bank

   Jun 2025 — Present · Mumbai, IN

   Currently working at Axis Bank in the Branch Control Unit, with a specialization in Gold Loan Operations across a network of branches in pan-India. I directly lead and manage key operational processes that ensure compliance, security, and efficiency at scale.My core responsibilities include:CCTV Audit Compliance – Driving audit processes by reviewing surveillance compliance across branches, sharing actionable reports, and ensuring timely implementation of necessary measures.Gold Stock Verification – Managing end-to-end stock audits by reconciling physical gold inventory with system records, identifying discrepancies, and initiating corrective actions to uphold process integrity.Insurance Tracker Management – Monitoring and tracking insurance cases, including instances of spurious gold, and coordinating appropriate branch-level and corporate actions.In addition to these core functions, I also contribute to secondary pan-India operational activities, maintaining seamless coordination with multiple stakeholders to ensure operational excellence and robust risk control.This role has strengthened my expertise in risk management, compliance, stakeholder management, operational efficiency, and large-scale process governance, while offering me an opportunity to impact critical functions at a national level.

Education

• FORE School of Management, New Delhi

  PGDM IB

• Institute of Hotel Management Delhi

  B.Sc (HHA), Hospitality Administration/Management

  2017 — 2020