Shubham Singh
AML-KYC & Compliance Specialist | Transaction Monitoring & Alerts | SAR Filing | Team Management | Fraud Risk Management | CDD/EDD | Proven Track Record in QA, Rebuttals | Generative AI | Strong Knowledge of AI Tools |
- Role
- Team Lead (Quality Control) at Genpact
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shubham Singh
With 8 years in the AML-KYC domain, I’ve led high-performing teams across Transaction…
Experience
Team Lead (Quality Control)
Jan 2024 — Present · Gurugram, IN
Monitor processes, workflows, or service delivery to ensure adherence to quality standards and Identify gaps in operational processes that could affect efficiency or customer satisfaction.• Perform second-level quality review of SAR narratives, typologies, and supporting documentation. Ensures all regulatory reports (SAR\'s, STR\'s) are accurate, timely, and meet threshold requirements.• Conducting thorough due diligence on new and existing customers to verify their identity, assess their risk profile, and understand the nature and purpose of their business relationship with the institution.• Collecting and reviewing required documentation and information from the user via CDD and EDDto review an account.• Assessing the risk associated with each customer based on factors such as their identification, geographic location, transaction activity and high-risk entities.• Investigating and Documenting suspicious activities or Transactions and reporting to concerned team.• Monitoring financial transactions and account activity for suspicious patterns, unusual behavior, or potential money laundering activities.
Education
Delhi University
B.com
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