Shubham Sharma
Lead – Customer Success, Programmatic & CTV Solutions | Making Ads Work Smarter, Not Harder 🚀| AdTech Evangelist Driving Business Growth | Ex-Paytm | Ex- GroupM
- Role
- Lead - Customer Success, Programmatic and Ctv Solutions at Jio Platforms Limited Jpl
- Location
- Faridabad, HR, IN
- LinkedIn followers
- 500 followers
About Shubham Sharma
Customer Success & Programmatic Strategist with 8+ years of experience driving client growth and performance across FMCG, E-commerce, Tech, BFSI, and other industries. Expertise in leading end-to-end programmatic campaigns and developing scalable solutions across marketing channels. Skilled in managing key accounts, optimizing ROI, and driving business expansion through upsell, cross-sell, renewals, and retention strategies. Adept at aligning client objectives with data-driven media strategies, leading cross-functional teams to deliver impactful, performance-driven results. Passionate about leveraging AdTech innovation to deliver measurable client success.Spearheaded and led the growth of the Programmatic Business, ensuring seamless campaign execution, performance optimization, and making the product competitive in the market.
Experience
Lead - Customer Success, Programmatic and Ctv Solutions
Nov 2025 — Present · Gurugram, IN
Driving client and brand retention while scaling business with existing brands and agency partners, focusing on revenue growth, upsell opportunities, and long-term profitability.* Partnering with agencies to unlock new business opportunities, onboard new accounts, and identify strategic growth areas to maximize incremental revenue.* Leading Connected TV solutions, leveraging advanced targeting, data-driven insights, and innovative ad formats, while defining and executing go-to-market strategies to drive adoption and monetization.* Overseeing the programmatic business, coordinating with DSPs, SSPs, and ad exchanges, resolving technical challenges, optimizing bids, and managing yield to directly impact P&L.* Managing teams, streamlining processes, and implementing scalable workflows to drive operational efficiency, margin expansion, and sustainable business growth.
Education
Lingaya's GVKS Institute of Management & Technology
Bachelor of Technology - BTech, Computer Science
2013 — 2017
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