Shubham Sarohi
- Role
- Senior Consultant - Strategy & Growth at Deloitte
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shubham Sarohi
Results-driven Strategy Consultant with ~7 years of experience in delivering high-impact…
Experience
Senior Consultant - Strategy & Growth
Jun 2022 — Present
IT due diligence for an Est. cr. m&A of an Indian Bank with Canadian entity- Led the digitization of customer journeys for a leading NBFC — reduced turnaround time from weeks to days and enabled 50%+ automation in backend operations, transforming sales and onboarding efficiency-Delivered an AI-enabled omnichannel contact center for a global retailer — automated e-commerce & retail query handling, reduced FTE count by ~60%, and boosted funnel conversions by ~3% through campaign redesign-Designed and launched a proprietary B2B talent management tool for large enterprises, enabling workforce skill intelligence at scale- Redefined NPS strategy for a leading payments company by embedding surveys into retail ops — improved response rates by 60% and increased transaction NPS by 50%.
Education
University Business School, Panjab University
Master of Business Administration - MBA
2020 — 2022
Chandigarh Group Of Colleges
B. Tech
2012 — 2016
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