Shubham Sagar

About Shubham Sagar

As a Human Capital Specialist at Hikvision, I manage employee data for over 500 employees. I leverage my expertise in SAP SuccessFactors, Artificial intelligence (AI) Joule Employee Central, Onboarding, and Recruiting (RCM) as an end user, as well as advanced Excel skills, to improve operational efficiency, data accuracy, and HR data security. I have played a key role in the implementation and post-go-live support of SAP SuccessFactors modules, contributing to smoother transitions, faster user adoption, and more effective HR service delivery.I actively streamline and optimize the end-to-end HR lifecycle, which has led to enhanced employee experiences and a 25% increase in retention rates. I also support configuration, UAT, data migration, and ongoing process improvements to align the system with evolving business needs.I hold an MBA in Human Resources Management from Sikkim Manipal University. Prior to joining Hikvision, I worked with top multinational companies such as Accenture and Concentrix, where I consistently delivered exceptional service and created value for clients and stakeholders. I am passionate about continuous learning, networking, and staying updated with the latest trends and best practices in digital HR transformation.

Experience

1. Human Capital Specialist

   Hikvision India

   Apr 2024 — Present · Gurugram, IN

   Over 5 years of experience in SAP SuccessFactors implementation as an end user and support across multiple modules. Hands-on expertise in modules like Employee Central, Onboarding 2.0 and RCM- Worked on Artificial intelligence (AI)-enabled HR software (SAP SuccessFactors Joule), leveraging automation to enhance accuracy in employee data management, attendance tracking, reporting, and to support AI-based HR helpdesk tools for faster employee query resolution- Proficient in overseeing the entire HR life cycle(hire to retire), covering recruitment, onboarding, perform, compliance and off boarding processes to ensure seamless employee experiences- Managed end-to-end attendance administration, South Region HR operations, statutory documentation and compliance, employee query resolution, professional email communications, seprations and preparation of HR reports for management review- Successfully delivered end-to-end implementation projects, including requirement gathering, configuration, testing, deployment, and post-go-live support- For domestic (India) and international clients, collaborated closely with cross-functional teams including HR, Payroll, IT, Consultant, management level employees and third-party vendors- Streamlined and optimized the end-to-end HR life cycle in SuccessFactors, Implementation, Employee engagement,Onboarding, Learninganddevelopment,Compliance, Grievances handlingandexit processes, resulting in enhanced employee experiences and increased retention rates by 25%- Worked on the end-to-end onboarding process, including document verification, asset allocation, email ID creation, HR induction, and coordination of the exit process.

Education

• Sikkim Manipal University (SMU)

  Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General

• Delhi University

  Bachelor of Arts, English and Economics